Need help with Memorion? Have a bug to report, a feature request, or a question about your subscription? We'd love to hear from you.
✉️ [email protected]We typically reply within 24–48 hours.
How do I reset my password?
On the login screen, tap "Forgot password?"and enter your email. We'll send you a reset link.
How do I cancel my subscription?
Subscriptions are managed by the App Store, not by us. Open the iOS Settings app, tap your name → Subscriptions → select Memorion → Cancel Subscription.
You can also do it from inside the app: Settings → Manage Subscription.
I was charged but didn't get Premium access
Open the app and tap Settings → Restore Purchases. If that doesn't work, email us with your purchase receipt and we'll fix it.
Can I use Memorion on multiple devices?
Yes. Sign in with the same account on any device (iOS, Android, or web) and your progress and Premium status sync automatically.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your account and all related data.
If you can't access the app, visit /delete-account or email us.
My game progress disappeared
Make sure you're signed in with the same account you used before. If you signed up as a guest and didn't link an email, the progress may be tied to that device. Contact us with your account details and we'll do our best to help.
Is Memorion free?
Yes, the core games are free to play. Memorion Premium unlocks unlimited daily sessions, advanced statistics, and exclusive game modes. It's available as a monthly or annual subscription.
The app crashes or freezes
Try closing and reopening the app. If the issue persists, restart your device. Still broken? Email us with your iPhone model, iOS version, and a description of what you were doing when it happened.
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